- How can I edit my name, phone number, and email?
On the left sidebar, expand “My Account,” then click on “User Information.”
- How can I edit my company name?
On the left sidebar, expand “My Account,” then click on “Company Information.”
- How do I add team members to my Jiga Supplier Account?
On the left sidebar, expand “My Account,” then click on “Team Settings.”
You can invite a new team member by filling out their name and email address. They will receive an email invitation and can follow the steps provided online.
- How do I remove team members?
On the left sidebar, expand “My Account,” then click on “Team Settings.”
You will be able to remove users from your account.
- How do I edit my address information?
On the left sidebar, expand “My Account,” then click on “Contact Information.”
- How do I keep my manufacturing capabilities up to date?
- Materials availability
- Processes you work with
- Machines you have
- Industry expertise
- Minimum and maximum table size
- Minimum tolerance supported
- Ability to supply Off-the-Shelf (OTS) parts
- Ability to provide DDP shipping
- Ability to provide FAI, CMM, or FAI documents
- Capability to handle parts assemblies
- Certification document uploads
Keeping your capabilities up to date is important as it can provide additional revenue opportunities. Our platform automatically matches customers' RFQs based on these capabilities.
To update your manufacturing capabilities, expand “My Account” on the left sidebar, then click on “Manufacturing Capabilities.”
You can edit details such as:
- I am an ITAR registered supplier. What should I do to qualify as an ITAR supplier on the Jiga platform?
If you are an ITAR registered supplier, please contact us at suppliers@jiga.io and provide relevant documentation. Our supply chain team will guide you through the next steps for vetting you as an ITAR-compliant supplier.
- How do I upload photos of work samples?
Uploading photos of your work samples can help impress new customers. They will appear on your Jiga profile, showcasing the quality of your parts.
On the left sidebar, expand “My Account,” then click on “Portfolio Images.”
We recommend uploading professional, high-quality photos with good lighting and close-ups of relevant details.
- How do I upload a profile picture?
Uploading a profile picture helps customers feel they’re interacting with a real person, which is often a key selling point. Having a good profile picture can significantly increase your chances of winning quotes. View More
To change your profile picture, expand “My Account” on the left sidebar, then click on “User Information.”